Cancellation and Refund Policy

This Cancellation and Refund Policy outlines the terms and conditions governing subscription cancellations and refund requests for FreePdfCroppers services. Please read this policy carefully before making a purchase or requesting a refund.

1. Cancellation

You may cancel your Premium account at any time; however, there are no refunds for cancellation.

2. Refunds

We will provide refund only when our service not work for more than 7 days. In the event that PDFCroppers suspends or terminates your account or this Agreement, you understand and agree that you shall receive no refund or exchange for any credits, any unused time on a subscription and any license or subscription fees for any portion of the Service.

Shipping & Digital Delivery

FreePDF Croppers sells 100% digital services. No physical goods are shipped, and all deliverables (processed PDF files, signed download links, job summaries, etc.) are provided electronically inside your dashboard and via email notifications.

Because delivery happens instantly once processing completes, there are no shipping carriers, tracking IDs, or transit timelines. If you cannot access your processed files, contact us at contact@freepdfcroppers.com, and we will reissue the download links.

3. Refund Processing

3.1 Refund Review Process

All refund requests will be reviewed by our support team within 5-7 business days. We may request additional information or clarification during the review process. Refund decisions are made at our sole discretion based on the circumstances of each case.

3.2 Refund Timeline

If your refund request is approved:

• Refunds will be processed within 10-14 business days after approval
• The refund will be credited to the original payment method used for the purchase
• Processing times may vary depending on your payment provider or bank
• You will receive a confirmation email once the refund has been processed

3.3 Partial Refunds

In some cases, we may offer partial refunds based on:

• The duration of service used before the refund request
• The specific circumstances of your request
• Whether the service was used successfully during part of the subscription period

4. Subscription Renewal and Auto-Renewal

If your subscription is set to auto-renew, it will automatically renew at the end of each billing period unless you cancel it before the renewal date. You are responsible for canceling your subscription if you do not wish to be charged for the renewal period.

If you were charged for an auto-renewal that you did not want, you may request a refund within 7 days of the renewal charge, provided you had cancelled the subscription before the renewal date.

5. GST and Taxes

All subscription prices are exclusive of applicable taxes, including GST. Refunds will be processed for the amount paid, and any applicable taxes will be refunded as well, subject to local tax regulations.

6. Disputes and Chargebacks

If you have concerns about your subscription or payment, we strongly encourage you to contact us directly before initiating a chargeback with your payment provider. Chargebacks may result in immediate account suspension and may affect your ability to use our services in the future.

7. Free Trial and Promotional Offers

If you received a free trial or promotional subscription:

• No refund will be provided for unused portions of free trials
• Promotional pricing and terms are subject to the specific offer details
• Cancellation before the end of a free trial will prevent charges for the paid period

8. Contact Information

For questions, concerns, or to request a refund, please contact us:

Email: contact@freepdfcroppers.com

Please include "Refund Request" in your subject line for faster processing. Our support team is available to assist you with any questions regarding cancellations or refunds.

9. Policy Updates

We reserve the right to modify this Cancellation and Refund Policy at any time. Changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically. Continued use of our services after policy changes constitutes acceptance of the updated terms.

10. Your Rights

This policy does not affect your statutory rights as a consumer. If you believe you are entitled to a refund under applicable consumer protection laws, please contact us, and we will consider your request in accordance with applicable legal requirements.