Privacy Policy

At FreePdfCroppers, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

1.1 Account Information

When you create an account with FreePdfCroppers, we collect information such as:

• Email address
• Username or display name
• Password (encrypted and hashed)
• Profile information you choose to provide

1.2 Usage Information

We automatically collect certain information about your use of our services, including:

• Device information (type, operating system, browser)
• IP address and location data
• Pages visited and features used
• Time and date of access
• Error logs and performance data

1.3 Payment Information

When you subscribe to our premium plans, our payment processors collect payment information including credit card details, billing address, and transaction history. We do not store complete payment card information on our servers.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our PDF processing services
• Account Management: To manage your account, process transactions, and send service-related communications
• Customer Support: To respond to your inquiries, provide technical support, and address issues
• Security: To detect, prevent, and address security issues and fraudulent activity
• Analytics: To analyze usage patterns and improve our platform's functionality and user experience
• Communication: To send you important updates, service notifications, and marketing communications (with your consent)
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. File Processing and Storage

• No Permanent Storage: We do not permanently store the PDF files you upload to our platform. All uploaded files are automatically deleted from our servers within 30 minutes of upload.
• Temporary Processing: Files are temporarily stored only during the processing period, which typically lasts a few minutes.
• Secure Processing: All file processing occurs on our dedicated, secure servers using industry-standard security measures.
• No File Sharing: We do not share, sell, or distribute your uploaded files to any third parties.
• No Access by Third Parties: Your files are accessible only by our processing systems and are not accessible by employees or third parties except as necessary for service operation and troubleshooting.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving users, provided they agree to keep information confidential.
• Payment Processors: We work with payment processing companies to handle transactions. These companies have their own privacy policies governing data handling.
• Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Secure password hashing and storage
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure server infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. Cookies help us:

• Remember your preferences and settings
• Authenticate your account
• Analyze site traffic and usage patterns
• Improve user experience

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request transfer of your data to another service
• Opt-Out: Opt-out of certain data collection and processing activities

To exercise these rights, please contact us at contact@freepdfcroppers.com.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: contact@freepdfcroppers.com